Two weeks with the Mac

Well, everyone who uses a Mac raved about them, so I decided to join them and see what the fuss ia about.

I bought an Apple MacBook Pro - the 13" for portability - and upgraded it to 8Gb of RAM and a 128Gb solid state hard drive. It flies like the wind!

The build quality is superb; far better than any PC I've ever owned.

I've deliberately opted to avoid using a Windows parallel system, and I've resisted the temptation to use Office for Mac.

I find that Apple Mail suits my email purposes just fine, and in place of Business Contacts Manager for Outlook I've bought Daylite, which is a very impressive CRM package for Mac, and it integrates perfectly with Apple Mail.

Instead of Office, I've installed NeoOffice (don't even get me started on how superb the Mac is for installing and uninstalling programs!) and it's great! It will open all my Word, Excel and PowerPoint files and contains all the functionality I need without the bloatedness of its Microsoft counterpart. It's also free, although you can make a donation, which seems only fair.

The only concession I've had to make in switching to a Mac is the loss of the ability to take handwritten notes as I did on my tablet. The input pen I bought to use with the Mac was very unimpressive. To get round that, I'm going to buy an iPad 2 to take notes on and integrate them with the MacBook.

All things considered I'm delighted I made the switch. The Mac boots up in 14 seconds, does what it's supposed to do - very  quickly - backs itself up to an external drive every hour without my even noticing, never crashes, needs no anti-virus software and defrags itself instantly every time I write to disc.

Am I smug? You bet I am!

Meanwhile, on the work front, it continues to be a fascinating environment to work in. It's the first time I've been involved in a brand new outsourcing site, and the amount of storming and forming has to be seen to be believed. Both sides of the equation are feeling their way. There are misunderstandings and dissatisfaction on both sides but people are doing their best to make it work.

Add to that the large offshore element of the work, and the fact that half a dozen companies are involved, and the whole thing is very challenging. At least there's never a dull moment. And of course, I get to come home to my Mac!

To switch or not to switch?

I've been using my iPhone - a very basic model - for about a fortnight now, and I'm completely blown away by it!

I'm also in the market for a new laptop, because my current one is creaking with age.

Then again, I'm sick of error messages, crashes, endless reboots and registry errors.

Perhaps the thing I'm most sick of is the frequent slowing down almost to a standstill while my anti-virus software does whatever it does; am I alone in thinking that being monitored by anti-virus software is almost as bad as having the virus itself?

All of the above points to making the switch to Apple.

And I would, and I'd use iWorks and all that other good stuff and not be one of those people who buys a Mac for its looks and then installs a parallel OS to use all the software that causes the problem in the first place.

I do, however, use certain killer apps that are the very things that make me so productive, and they might ultimately stop the switch to Apple.

The first is Outlook - OK there, because Microsoft produces a Mac version.

The second is Business Contact Manager - vital to me, but I've found a Mac alternative, so that's OK.

The third is Personal Brain. If you've never seen it, Google it - you'll thank me for it. Fortunately, PB is available for Macs too, otherwise that would be a deal breaker.

The fourth and final killer app, and the one that is a deal breaker I think, is OneNote. I don't even necessarily have to stick with this app - I know that Apple have something similar and I could happily live with that. However, the single thing that boosts my productivity more than anything else is the ability to handwrite notes straight on to my tablet laptop. That, I cannot live without.

So what am I to do? I plan on buying a powerful beast that will last me years rather than year, but I need that handwriting function.

There are several great convertible laptop/tablets out there now, sporting solid state hard drives, 8Gb RAM and Intel i7 processors, but ultimately they will keep giving me the same Windows OS grief.

A MacBook Air is very tempting, but I can't handwrite on it. An iPad screen is too small, and the OS wouldn't let me load the programs I need.

Rumour has it that Apple will launch a convertible laptop, but that could be ages off, and what if it turns out to have a disappointingly small 10.1" screen? I want portability, not a squint. My current tablet is just over 12" and that's my benchmark, give or take half an inch.

So do I wait and hope Apple come up with the (near-) perfect answer for me, or do I go out and buy a mega-powerful convertible laptop PC now, and so turn my back on Apple for at least another four years?

Or is there another alternative I'm missing?

I'd love suggestions from all you Apple aficionados out there - preferably before my PC gives up altogether!

Adding Project Management Value

I heard yesterday about an excellent manager who has fallen victim to the public sector cuts. I'm sure he won't be the only one, and anyone who thinks the cuts are an opportunity merely to discard the deadwood is sadly mistaken.

Don't think for a minute it couldn't happen to you.

Now more than ever it's essential for project and programme managers to demonstrate that they add value for organisations.

It's not enough to merely maintain marvellous governance documentation. Documentation and methodologies are only enablers to help deliver programmes and projects effectively.

Project professionals need to be able to show their worth by bringing projects in on time - or sooner - and on budget - or below it! They should also always be looking for ways to cut project spend without compromising quality. In austere times especially, organisations often want to see "Good enough" for purpose, not all-singing, all dancing deliverables that cost the Earth.

Striving to identify ways in which your project can reduce your customer's operational costs is also something good project professionals do as a matter of course.

There will always be sceptics out there who believe project management is an unnecessary overhead. We know they're wrong, but we have to demonstrate it in our behaviours.

My contract at IBM is in a highly competitive market and there is always tremendous pressure to drive down costs without compromising quality for the end client.

Similarly, I'm currently helping with the next edition of the APM's BoK as well as being an assessor for the new project professional standard, due to launch in March 2011. I'm sure the quest for value for money will loom large in both activities.

Make sure that your customers recognise that you add value to their organisations to strengthen your position in these difficult times.

A good start to 2011

IBM has just asked me to manage a second programme for them at Legal & General and offered me a six-months extension to my contract with a rate increase.

All of this is really good. There are some really professional people at IBM, not least many of those who transferred over from L&G back in October, and there are some interesting challenges ahead, both in terms of the programmes I'm looking after and in helping to integrate transferred staff into IBM.

It's a new world for me because I'm far more involved in infrastructure than I ever have been before, and it's a long while since I worked at an insurance company, so it's all good personal development stuff as well.

Between this and the work I'm doing for the APM on the professional standard I ought to have a satisfying time in 2011.

APM Awards Ceremony

I've a hectic day's work for IBM today before heading off to the APM Award Ceremony in Central London this evening.

The award is for the new Project Professionals' Standard, hopefully to soon be chartered status.

Awards will be going to founder members of the Association's new Professional Standard Register and to those people who qualified as assessors for the standard.

I qualify on both counts I'm pleased to say!

The new standard will boost the professionalism of Portfolio, Programme and Project Management and reassure potential employers that they are engaging someone who is judged by his/her peers to be knowledgeable, experienced and professional.

I was delighted to be selected as a Fellow of the APM to help with the pilot process. It gave me the opportunity to put something back into the profession and to help create a meaningful standard.

It will be good to meet up again with all the other people who worked on the pilot. I'm really looking forward to the official launch next year!

Never underestimate the importance of Stakeholder Engagement

I've always considered stakeholder engagement to be one of the primary skills I bring to the table on any assignment, which was why I volunteered to write the Stakeholder Management section of the upcoming revision of the Association for Project Management's Body of Knowledge.

Stakeholder engagement loomed large on each of the programme rescue assignments I undertook over the last five years, and it's playing a large part in my current role.

People are newly TUPE'd over to a new organisation, and so are understandably nervous and concerned for their futures, even though their futures can be very rosy in the new organisation if they embrace it.

The retained staff too are inevitably struggling to come to terms with the changes. There are new processes for them to learn, they can no longer "call in favours" from colleagues to cut the bureaucratic corners because those colleagues now need a Purchase Order, and some of the retained staff feel that the new outsourcing arrangement is a judgement on their past performance.

Add to the mix the fact that this is quite a political working environment and you can see why careful stakeholder engagement is so important.

Fortunately, I have an excellent programme sponsor, so, whilst my stakeholder engagement skills have brought most people on board with the new proposals, the sponsor's experience in dealing with one or two stragglers has been invaluable.

I'm always careful to remember that:

1. People must be won over
2. Logic alone won't do it
3. Neither will adhering slavishly to a methodology
4. Often the most sceptical once won over become the most evangelical.

Have a good day and keep that "Can do" attitude!

http://www.stevesyder.com

IBM Assignment

I'm currently a month into my latest assignment at IBM, the end client being a major insurance company, with my attention being focussed specifically on a Solvency II programme and an online protection service improvement programme.

It's an interesting place to be.

I started before the contract start date, so I was there to witness all the TUPE process, on-boarding etc.

It took me back to my days with EDS, where my assignment started before they signed the contract with Lloyds TSB; both assignments were for American companies, both were right at the start of the contract and both involved a lot of very professional people, so all in all, work is pretty stimulating.

Most of the people I have spoken to who have transferred over to IBM as part of the TUPE process seem genuinely excited abot the move, and see it as enhancing their career prospects, so they are good to work with too.

Solvency II is interesting to be involved in because it has far-reaching implications for all insurance companies, and work will need to be well underway in every company by early 2011.

Online protection is also very interesting, being complementary to my eCommerce work at Camelot last year.

Looks like being a good run up to Christmas and the New Year for me!